MY ACCOUNT
This personal and reserved space allows you to place and track your orders conveniently and safely.
You can :
- Edit your personal information: address of delivery and billing, login.
- Create new shipping addresses
- Follow the shipping steps of your orders
Katana-sport's commitments
 Open 24 24 |
 Low prices all the Year |
 Custom Embroidery |
 2 delivery modes |
 4 types of paiement |
 Fidelity rebates |
 Good free return |
 Express Refund |
Open 24h/24
The website never closes, nor night, nor on weekends or during holidays. All our articles are available on the internet allowing you to do your shopping from your home in peace. Your orders placed on weekends will be given priority on Monday morning. Your orders on our stock items are processed the same day or next day.
Low prices all the Year
Katana-sport strives to ensure that the equipment cost is no more prohibitive. A policy of low prices and promotions throughout the year so you can equip yourself for less.
You are a club manager? sign up for Club Katana, the procedure is free and easy and allows you to benefit or the benefit to your membership for an additional discount of 20% on all our products, including promotional products!
To learn more about registering the club Katana, click here
Customizing kimonos and kimono belts online
We offer personalized embroidery service on our Kimonos and Kimonos belts. Directly select when ordering kimono or belt, text embroidery, the thread color (14 colors available) and the font you want (9 fonts available, including Japanese characters). With a small and simple interface located at the items pages, you will make your choice, enter the text and view embroidery fonts available.
If you want to customize any type of clothing with embroidery, or want to customize a wide range of equipment, please contact us directly for the establishment of a quotation.
2 type of delivery
You have the choice of delivery mode, Express Relay 24h chrono package in the shop closest to your home (only available in France), or in 48/72h colissimo Europe. Our partnership with these two major players in the parcel guaranteed you a traceability of your shipment and a seamless service.
We take no margin on transportation. The cost of transportation is the exact cost charged to us by the carrier.
4 types of payment
On Katana-sport you can choose the type of payment.
Payment by credit card online secured: Giving your credit card number over the Internet is safe if you do so through a secure procedure as we offer on our site by adopting the principles of the highest. Payment by credit card is provided by the Banque Populaire Group - Cyberplus Systempay secure mode (SSL), known for its reliability in online transactions. The transactions between you and Cyberplus never travel unencrypted on the Internet. Nobody can see them and then use it without your knowledge. In addition to being encrypted and therefore unreadable, this information is not stored on our servers (which is why you are asked to provide it for each purchase), this prevents any problems with potential fraudsters .
Payment by check: No credit card? you can still order your products by choosing payment by check (and gift). After your order you have a one week time to send us your payment. Your products will be shipped upon receipt and cashing of your check.
Payment by bank transfer: You can also choose to pay your order by bank transfer. Our R.I.B. will be provided to adjust your order either by electronic transfer or by paper transfer. Like the payment by check, you have one week to send us your transfer.
Payment against delivery: You do not want to pay your order before receiving the goods? choose the payment-reimbursement cons. Payment for your order will be processed directly in the delivery of your products, with the carrier. This is the assurance of a treatment without delay of your order. Additional cost of service: €20 VAT
Good free return
Because human error exist, in our expeditions we provide a free good return merchandise (coupon return colissimo or TNT). If the product does not meet your needs, is not suited to your size or you simply changed your mind. You can return the goods without charge.
Express Refund
Order canceled, change of mind, right of withdrawal or error on your part, you can simply request cancellation and refund of your order.
For all payments by credit card on the site, we can give you a refund within 48 hours of purchase directly from the bank. your account will automatically be re-credited. For claim please contact us directly via email or telephone.
